Terms of Service

Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using the hipetstudio.com website (the “Service”) operated by Hipet Studio (“us”, “we”, or “our”).

By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.

  1. Online Store Terms
    By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
    You may not use our pet products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.
  2. General Conditions
    We reserve the right to refuse service to anyone for any reason at any time.
    You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.
  3. Accuracy of Product Information & Pet Safety
  • Product Descriptions: We attempt to be as accurate as possible in describing our premium pet beds, apparel, grooming tools, and interactive toys. However, we do not warrant that product descriptions or other content on this site are entirely error-free.
  • Pet Safety Disclaimer: While we provide durable and premium pet supplies, it is the pet owner’s sole responsibility to determine if an item (such as specific toys, harnesses, or bedding) is suitable for their specific pet. Hipet Studio cannot be held liable for any accidental injury or adverse consequences caused by the improper use or wear of our products by your pets.
  1. Modifications to Prices and Services
    Prices for our products are subject to change without notice.
    We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
  2. Products and Orders
    We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.
    We reserve the right to refuse or cancel any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail provided at the time the order was made.
    For orders containing multiple different items, shipping rates and processing times are calculated cumulatively based on the specific item types and categories in your cart.
  3. International Shipping, Taxes, and Duties
  • Fulfillment Logistics: Hipet Studio manages an international supply chain, dispatching packages from our specialized logistics and fulfillment hubs.
  • Customs & Duties: For standard retail orders shipped to the United States under the $800 international threshold, customs duties and import taxes are generally not applied. However, buyers remain fully responsible for any local tariffs, VAT, or import clearance fees levied by destination customs authorities on commercial, bulk, or over-threshold orders.
  • Delivery Liability: We are not responsible for delivery delays caused directly by destination customs clearance processes or local postal service operational issues.
  1. Intellectual Property
    The Service and its original content, features, product imagery, and functionality are and will remain the exclusive property of Hipet Studio and its licensors. Our trademarks and branding may not be used in connection with any product or service without the prior written consent of Hipet Studio.
  2. Governing Law
    These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws applicable to our business operations.
  3. Changes to Terms of Service
    You can review the most current version of the Terms of Service at any time at this page.
    We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

Questions about the Terms of Service should be sent to us at:
Email: [email protected]
Website: hipetstudio.com
Working Hours: Monday – Friday, 09:00 – 18:00 (UTC+8)